<p>ISO/PAS 17003:2004 contains principles and requirements for the elements of complaints and appeals as they relate to conformity assessment.</p>
<p>It is an internal tool for use in the ISO standards development process by ISO/CASCO working groups when addressing the elements of complaints and appeals in the preparation of their documents. </p>
<p>ISO/PAS 17003:2004 is not a stand-alone normative document to be used directly in conformity assessment activities.</p>
Registration number (WIID)
29319
Scope
<p>ISO/PAS 17003:2004 contains principles and requirements for the elements of complaints and appeals as they relate to conformity assessment.</p>
<p>It is an internal tool for use in the ISO standards development process by ISO/CASCO working groups when addressing the elements of complaints and appeals in the preparation of their documents. </p>
<p>ISO/PAS 17003:2004 is not a stand-alone normative document to be used directly in conformity assessment activities.</p>
