ISO/IEC JTC 1/SC 40
| Project No. | ISO/IEC 20000-2:2019 |
|---|---|
| Title | <p>This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.</p> |
| Registration number (WIID) | 72120 |
| Scope | <p>This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.</p> |
| Status | Standarts spēkā |
| ICS group | 03.080.99 35.020 |