ISO/IEC JTC 1/SC 40/WG 3
| Committee | ISO/IEC JTC 1/SC 40/WG 3 |
|---|---|
| Title LV | Not set |
| Title EN | IT-enabled services / Business process outsourcing |
| Scope LV | Not set |
| Scope EN | The role of WG 3 is to lead the development and maintenance of standards, guidance, tools, framework, best practices and other artefacts for the ITES-BPO industry and its customers. They include lean, overarching standards for all aspects of the ITES-BPO industry, including customers, and cover the entire ITES-BPO lifecycle, documents for capability and maturity determination, newer delivery methods, digital transformation practices, business process breakthroughs, and adoption of new technologies in various industry verticals. |
| Creation date | 08.05.2014 |
| Status | Active |
| TC officer | Reinis Rozenbergs |
| Not set | |
| Phone | Not set |