Standarta informācija
LVS EN 14012:2003
Postal services - Quality of service - Measurements of complaints and redress procedures
Latvian
Pasta pakalpojumi - Pakalpojuma kvalitāte - Sūdzību uzskaite un zaudējumu kompensēšana
Languages: In English
Type: standard
ICS groups: 03.240.00 Postal services
Technical commitee: LVS/STK/000 Standardisation division, Latvian standard
Registred: 10.06.2003.
In force: 10.06.2003.
withdrawn: 26.02.2009.