ISO/TC 176/SC 3

Registration number (WIID)Project No.TitleStatus
71581ISO 10003:2018Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizationsStandarts spēkā
56869ISO 10004:2012Quality management — Customer satisfaction — Guidelines for monitoring and measuringAtcelts
56869ISO 10004:2012Quality management Customer satisfaction Guidelines for monitoring and measuringAtcelts
71582ISO 10004:2018Quality management — Customer satisfaction — Guidelines for monitoring and measuringStandarts spēkā
54081ISO 10008:2013Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactionsAtcelts
84157ISO 10009:2024Quality management — Guidance for quality tools and their applicationStandarts spēkā
38457ISO 10010:2022Quality management — Guidance to understand, evaluate and improve organizational quality cultureStandarts spēkā
17940ISO 10011-1:1990Guidelines for auditing quality systems — Part 1: AuditingAtcelts
17941ISO 10011-2:1991Guidelines for auditing quality systems — Part 2: Qualification criteria for quality systems auditorsAtcelts
17942ISO 10011-3:1991Guidelines for auditing quality systems — Part 3: Management of audit programmesAtcelts
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