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Displaying 1-12 of 29 results.

ISO 10001:2007

standard

EN
Quality management Customer satisfaction Guidelines for codes of conduct for organizations
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48.19 €

ISO 10001:2018

standard

EN
Quality management Customer satisfaction Guidelines for codes of conduct for organizations
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97.87 €

ISO 10002:2004

standard

EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
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48.19 €

ISO 10002:2004/Cor 1:2009

corrigendum

EN
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0.00 €

ISO 10002:2014

standard

EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
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48.19 €

ISO 10002:2018

standard

EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
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114.92 €

ISO 10003:2007

standard

EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
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48.19 €

ISO 10003:2018

standard

EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
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131.24 €

ISO 10004:2012

standard

EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
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48.19 €

ISO 10004:2018

standard

EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
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114.92 €

ISO 10008:2013

standard

EN
Quality management Customer satisfaction Guidelines for business-to-consumer electronic commerce transactions
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48.19 €

ISO 10009:2024

standard

EN
Quality management — Guidance for quality tools and their application
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147.55 €