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Displaying 13-24 of 46 results.
ISO/IEC TR 20000-12:2016
technical report (TR)
EN
Information technology Service management
68.85 €
ISO/IEC TR 20000-4:2010
technical report (TR)
EN
Information technology Service management
68.85 €
ISO/IEC TR 20000-5:2013
technical report (TR)
EN
Information technology Service management
68.85 €
ISO/IEC TR 20000-7:2019
technical report (TR)
EN
Information technology Service management
68.85 €
ISO/IEC TR 20000-9:2015
technical report (TR)
EN
Information technology Service management
68.85 €
ISO/IEC TS 20000-14:2023
technical specification (TS)
EN
Information technology — Service management — Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
164.18 €
ISO/IEC TS 20000-15:2024
technical specification (TS)
EN
Information technology — Service management — Part 15: Guidance on the application of Agile and DevOps principles in a service management system
164.18 €
ISO/IEC TS 20000-16:2025
technical specification (TS)
EN
Information technology — Service management — Part 16: Guidance on sustainability within a service management system based on ISO/IEC 20000-1
139.82 €
ISO/IEC TR 22446:2017
technical report (TR)
EN
Information technology Continual performance improvement of IT enabled services
68.85 €
ISO/IEC 30105-1:2016
standard
EN
Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes
68.85 €
ISO/IEC 30105-1:2024
standard
EN
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM)
164.18 €
ISO/IEC 30105-2:2016
standard
EN
Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes
68.85 €