03.080.30 Services for customers

Consumer protection — Privacy by design for consumer goods and services — Part 2: Use cases

Transaction assurance in E-commerce — Vocabulary

Transaction assurance in E-commerce — Principles and framework

Transaction assurance in E-commerce — Relevant factors of evaluation and selection of indicators

Transaction assurance in E-commerce — Guidelines on sharing goods quality assurance traceability information in E-commerce supply chains

Transaction assurance in E-commerce — Guidance for offering online dispute resolution services