03.120.10 Quality management and quality assurance
Displaying 97-108 of 238 results.
ISO 10002:2004/Cor 1:2009
corrigendum
EN
0.00 €
ISO 10002:2014
standard
EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
68.85 €
ISO 10002:2018
standard
EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
164.18 €
LVS ISO 10002:2012
standard
EN
Quality management— Customer satisfaction— Guidelines for complaints handling in organizations
19.44 €
ISO 10003:2007
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
68.85 €
ISO 10003:2018
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
187.48 €
LVS ISO 10003:2012
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
21.25 €
ISO 10004:2012
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
68.85 €
ISO 10004:2018
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
164.18 €
LVS ISO 10004:2012
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
21.25 €
ISO 10005:2005
standard
EN
Quality management systems Guidelines for quality plans
68.85 €
ISO 10005:2018
standard
EN
Quality management Guidelines for quality plans
164.18 €