03.120.10 Quality management and quality assurance
Displaying 97-108 of 239 results.
ISO 10002:2004/Cor 1:2009
corrigendum
EN
0.00 €
ISO 10002:2014
standard
EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
70.97 €
ISO 10002:2018
standard
EN
Quality management Customer satisfaction Guidelines for complaints handling in organizations
189.60 €
LVS ISO 10002:2012
standard
EN
Quality management— Customer satisfaction— Guidelines for complaints handling in organizations
19.44 €
ISO 10003:2007
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
70.97 €
ISO 10003:2018
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
191.72 €
LVS ISO 10003:2012
standard
EN
Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
21.25 €
ISO 10004:2012
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
70.97 €
ISO 10004:2018
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
168.41 €
LVS ISO 10004:2012
standard
EN
Quality management Customer satisfaction Guidelines for monitoring and measuring
21.25 €
ISO 10005:2005
standard
EN
Quality management systems Guidelines for quality plans
70.97 €
ISO 10005:2018
standard
EN
Quality management Guidelines for quality plans
189.60 €