CEN/TC 122
Projekta Nr. | LVS EN ISO 9241-220:2019 |
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Nosaukums | This International Standard specifies the processes by which human-centred design is achieved throughout the lifecycle of interactive systems (including products and services). It is also applicable to some noninteractive products, systems or environments intended for human use. These human-centred process (HCP) descriptions are for use in the specification, assessment and improvement of HCPs used in system development and operation. They can also provide the basis for professional development and certification. The processes support achievement of the overall objective of human-centred design when using a system: usability, accessibility, freedom from risk related to or arising from human use, and user experience (referred to as value-in-use). NOTE 1 Human-centred design aims to make interactive systems more usable with potential benefits including improved productivity, enhanced user well-being, avoidance of stress, increased accessibility and reduced risk of harm. Ergonomics shares these objectives but is used beyond the domain of design, for example in the forensic analysis of the causes of accidents and in the generation of data and methods of measurement. The description of processes in this International Standard provides a basis for those planning and carrying out human-centred design activities within an organization, and in the execution of projects. In addition it can provide the basis for those who wish to improve the performance of human-centred design activities within their own organization or in an organization supplying systems or services. The guidance in this International Standard is not applicable to an organizational re-design, although its application might identify the necessity for re-design. NOTE 2 ISO 9241-2 and ISO TS 18152 address organizational design in more detail. This International Standard does not prescribe specific methods. The processes described in ISO 9241-220, can be implemented using a range of methods (such as those described in ISO/TR 16982). ISO 9241-210 specifies the approaches to human-centred design to be used by project managers, while this International Standard is intended to be used by those performing and supporting human-centred design. These processes can be implemented according to the needs of the specific project and/or organization. This International Standard specifies the purposes, outcomes, activities and work products for each process. Cross references are made to other parts of the ISO 9241 series that address the design and/or evaluation of components of an interactive system or its environment (see normative Annex B). |
Reģistrācijas numurs (WIID) | 59372 |
Darbības sfēra | This International Standard specifies the processes by which human-centred design is achieved throughout the lifecycle of interactive systems (including products and services). It is also applicable to some noninteractive products, systems or environments intended for human use. These human-centred process (HCP) descriptions are for use in the specification, assessment and improvement of HCPs used in system development and operation. They can also provide the basis for professional development and certification. The processes support achievement of the overall objective of human-centred design when using a system: usability, accessibility, freedom from risk related to or arising from human use, and user experience (referred to as value-in-use). NOTE 1 Human-centred design aims to make interactive systems more usable with potential benefits including improved productivity, enhanced user well-being, avoidance of stress, increased accessibility and reduced risk of harm. Ergonomics shares these objectives but is used beyond the domain of design, for example in the forensic analysis of the causes of accidents and in the generation of data and methods of measurement. The description of processes in this International Standard provides a basis for those planning and carrying out human-centred design activities within an organization, and in the execution of projects. In addition it can provide the basis for those who wish to improve the performance of human-centred design activities within their own organization or in an organization supplying systems or services. The guidance in this International Standard is not applicable to an organizational re-design, although its application might identify the necessity for re-design. NOTE 2 ISO 9241-2 and ISO TS 18152 address organizational design in more detail. This International Standard does not prescribe specific methods. The processes described in ISO 9241-220, can be implemented using a range of methods (such as those described in ISO/TR 16982). ISO 9241-210 specifies the approaches to human-centred design to be used by project managers, while this International Standard is intended to be used by those performing and supporting human-centred design. These processes can be implemented according to the needs of the specific project and/or organization. This International Standard specifies the purposes, outcomes, activities and work products for each process. Cross references are made to other parts of the ISO 9241 series that address the design and/or evaluation of components of an interactive system or its environment (see normative Annex B). |
Statuss | Standarts spēkā |
ICS grupa | 35.180 13.180 |