ISO/IEC JTC 1/SC 40/WG 2
| Projekta Nr. | ISO/IEC TS 20000-5:2022 |
|---|---|
| Nosaukums | <p>This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.</p> <p>The intended users of this document are:</p> <p>a) organizations that require support on how to implement an SMS;</p> <p>b) consultants and advisors who support an organization during SMS implementation.</p> <p>This document can be used together with the other parts of ISO/IEC 20000 series.</p> |
| Reģistrācijas numurs (WIID) | 81164 |
| Darbības sfēra | <p>This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.</p> <p>The intended users of this document are:</p> <p>a) organizations that require support on how to implement an SMS;</p> <p>b) consultants and advisors who support an organization during SMS implementation.</p> <p>This document can be used together with the other parts of ISO/IEC 20000 series.</p> |
| Statuss | Atcelts |
| ICS grupa | 03.080.99 35.020 |