Standarta informācija
LVS EN 14012:2009
Postal services - Quality of service - Complaints handling principles
Latvian
Pasta pakalpojumi. Pakalpojumu kvalitāte. Sūdzību izskatīšanas principi
Languages: In English
Type: standard
ICS groups: 03.240.00 Postal services
Technical commitee: LVS/STK/000 Standardisation division, Latvian standard
Registred: 26.02.2009.
In force: 26.02.2009.
withdrawn: 09.01.2020.